Cisco CCNP 300-080 CTCOLLAB

Cisco CCNP Collabration Program


Cisco Certified Network Professional certification validates advance knowledge and skills required to integrate into underlying network architectures. Furthermore, this certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network.

With a CCNP Collabrarion certification, a network professional can create a collaborative solution that is transparent, scalable, and manageable. The CCNP Collabrarion focuses on Cisco Unified Communications Manager (formerly Unified CallManager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. Additionally, the integration and troubleshooting of Cisco Unified Communications applications are now covered in the CCNP Collabrarion, specifically the Cisco Unity Connection and Cisco Unified Presence applications.

On October 19, 2010, Cisco announced the evolution of the CCVP certification, renaming it CCNP Collabrarion. The new CCNP Collabration certification reflects alignment to Cisco’s Unified Communications and Collaboration v8.0 solutions portfolio and aligns it with the latest courses and exams.

Course Syllabus

  • Troubleshoot Registration Issues (15%)

    Troubleshoot issues with endpoint registration

    Troubleshoot issues with gateway

    Troubleshoot CUCM and VCS registration

    Troubleshoot database replication issues in Cisco Unified Communications Manager, VCS and Expressway

  • Troubleshoot Call Setup Issue (25%)

    Troubleshoot intersite call setup issues

    Troubleshoot intrasite call setup issues

    Troubleshoot multipoint calls

    Troubleshoot offnet call setup issues

    Troubleshoot the dial plan

    Troubleshoot one way audio and video

    Troubleshoot and analyze call set up

  • Troubleshoot Call Control Discovery and ILS (1%)

    Troubleshoot Service Advertisement Framework Forwarder issues

    Troubleshoot Service Advertisement Framework Client Control issues

    Troubleshoot Service Advertisement Framework Call Control Discovery issues

    Troubleshoot URI dialing/ILS

    Troubleshoot H.323 and SIP traces/logs/debug

  • Troubleshoot Application Issues (7%)

    Troubleshoot Cisco Extension Mobility issues

    Troubleshoot Cisco Unified Communications Manager Device Mobility issues

    Troubleshoot Cisco Unified Mobility issues

  • Troubleshoot Media Resources (13%)

    Troubleshoot conference bridges (IOS router, MCU, Telepresence server)

    Troubleshoot transcoders

    Troubleshoot MTP

    Troubleshoot conferencing issues (meeting room/ad hoc conference rooms, maximum participants, and common conference wide settings)

  • Troubleshoot Call Quality Issues (13%)

    Troubleshoot dropped calls

    Troubleshoot audio quality issues

    Identify general network issues related to video

    Troubleshoot video signal quality issues

  • Troubleshooting Video Conferencing Architecture (12%)

    Use TMS to troubleshoot systems managed by TMS

    Troubleshoot an endpoint (logs, traces, and audio/video)

    Troubleshoot bandwidth mis-match between endpoints and infrastructure